Last updated: August 1, 2025
1. Our Commitment to Privacy
At CanuckDUCK, privacy isn’t just a legal checkbox — it’s a foundational value. Our platform is designed to minimize the collection of personal information and maximize user agency. We believe civic engagement should not require sacrificing anonymity, and our infrastructure reflects that belief.
2. What We Don’t Collect
We intentionally do not store or process:
- Government-issued ID numbers (e.g., SIN, driver’s license)
- Uploaded identification documents
- Physical addresses or precise geolocation
- Biometric data
- Behavioral profiles tied to real-world identity
CanuckDUCK accounts are pseudonymous by default. In most areas of the platform, you can participate without ever revealing your real name.
3. What We Do Collect
To ensure basic functionality and maintain platform integrity, we store:
- A username or alias (chosen by you)
- A hashed email address (for login or recovery)
- Forum and project participation history
- Role assignments (e.g., “moderator,” “verified voter”)
- Aggregate interaction logs (anonymous and time-limited)
4. Aggregated Insights for Civic Improvement
We offer aggregated, non-identifiable analytics to organizations with paid accounts (e.g., community associations, governments, researchers). These dashboards include:
- Community engagement levels
- Issue visibility metrics
- Top-performing content and pages
- Interaction trends over time
All insights are designed to prevent re-identification of individual users.
5. Optional Business Crawling (Spider Consent)
Claimed businesses on CanuckDUCK may be invited to opt into our internal crawler (or “spider”). With consent, we may periodically scan public website content to:
- Improve service discoverability
- Power trusted local search features via RoboDuck
- Support ethical, Canada-first content mapping
Participation is voluntary, revocable, and only applies to publicly visible data.
6. RoboDuck and AI Tools
RoboDuck is our advisory assistant. It:
- Operates in a read-only capacity
- Does not collect, track, or store personal data
- May use public data and user-submitted content to provide civic guidance or local insights
- AI is used to flag inappropriate content
7. Cookies and Tracking
We use minimal, first-party tracking:
- Session cookies for login
- Matomo (self-hosted) for site analytics
- No third-party advertising trackers
- No fingerprinting or behavioral targeting
Users can browse most of CanuckDUCK without enabling cookies.
8. Forum Moderation and PII Screening
To protect users and uphold anonymity, CanuckDUCK employs automated screening tools to detect content that may:
- Contain personal identifying information (PII)
- Violate platform rules or community guidelines
Flagged content may be hidden or removed temporarily.
All decisions are reviewed manually — slowly and deliberately — to discourage abuse or “edge-testing.” Our goal is fairness, not censorship, and our moderation logs are subject to audit.
9. Your Rights
You may:
- Request deletion of your account
- Request correction of stored information
- Change or anonymize your alias
- View a summary of your participation history (coming soon)
Some retention may be required for civic records or moderation review.
10. Security and Infrastructure
- Data is stored on servers located in Canada
- All connections are encrypted (TLS 1.3 or better)
- Access is role-controlled and audited
- Core systems are regularly scanned for vulnerabilities
11. Transparency and Incident Disclosure
In the event of a breach or privacy-related incident:
- Affected users will be notified promptly
- We will publish a plain-language summary of the incident and resolution
- We welcome responsible disclosure of bugs or security concerns ([email protected])
12. Future Changes
We may update this policy as CanuckDUCK grows. Substantive changes will be posted prominently and shared through the platform.
13. Contact Us
Questions or concerns? Reach out any time.
CanuckDUCK Research Corporation
[email protected]
Canada-based and proudly community-first.