Information Technology (IT) encompasses the computers, networks, software, and digital systems that organizations use to store, process, and communicate information. Municipal IT departments manage everything from employee computers and email systems to complex applications for property taxes, building permits, and utility billing. IT also includes cybersecurity, data backup, website management, and technical support for staff. As government services increasingly move online, IT has become essential to municipal operations. IT departments must balance accessibility with security, ensure systems work reliably, and plan for technology changes while often working with limited budgets.