The Canadian Radio-television and Telecommunications Commission (CRTC) is the independent federal agency that regulates broadcasting and telecommunications in Canada. The CRTC licenses radio and television stations, sets Canadian content requirements, regulates telecommunications services including internet and phone, and handles consumer complaints about broadcasting and telecom services. The commission holds public hearings on major regulatory decisions. While municipalities cannot regulate telecommunications (federal jurisdiction), CRTC decisions about internet access, cellular coverage, and media content affect communities. Recent CRTC work has addressed internet affordability, streaming services, and protecting consumers from unwanted calls.