A non-emergency number is a phone line for contacting police or other emergency services about matters not requiring immediate response. While 911 is reserved for emergencies where life, safety, or property is immediately at risk, non-emergency numbers handle situations like property theft reports (after the fact), noise complaints, parking violations, suspicious but not threatening activity, and general inquiries. Using appropriate numbers ensures 911 lines remain available for true emergencies. Municipalities publicize non-emergency numbers and educate residents about when to use each service. Non-emergency calls still receive police response but are prioritized below emergency situations.