A service agreement is a contract defining which government or organization provides specific services and on what terms. Provincial-municipal service agreements might clarify that the province provides certain social services while municipalities deliver others, or that municipalities deliver provincial programs according to specified standards with provincial funding. Municipal-to-municipal agreements allow one municipality to provide services (like water or fire protection) to another. First Nations and municipalities may have service agreements for water, sewage, or emergency services. Service agreements specify what's provided, quality standards, costs, and how disputes are resolved. Clear agreements prevent confusion about responsibilities.
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Service Agreement