Canuckduck User Notification & Issue Engagement Policy

 

🔹 Key Sections:

  1. How Notifications Work
    • Users control notifications in profile settings.
    • Canuckduck avoids excessive communication—only one digest per cycle.
    • Emergency notifications are rare and strictly necessary.
  2. How Issues Are Tracked & Resolved
    • Users can subscribe to issues to track progress.
    • AI detects stalled issues and prompts users to help.
    • Publicly visible issue status encourages community action.
  3. Canuckduck’s Role in Issue Resolution
    • We provide information, not enforcement—users are responsible for engagement.
    • No tracking of user behavior beyond what’s needed for system improvements.
    • Government submissions are user-controlled, with Canuckduck assisting with formatting.
  4. Emergency Notifications Policy
    • Sent only for time-sensitive civic actions (e.g., government votes, urgent funding needs).
    • Users cannot opt out of emergency alerts.
    • One-way only—no read receipts or tracking.