1. Purpose
This document outlines Canuckduck’s incident response and security monitoring policies, ensuring that security threats, unauthorized access, and potential data breaches are handled efficiently and transparently.
2. Core Security Principles
- Proactive Monitoring – Continuous system monitoring for real-time threat detection.
- Rapid Incident Response – Clearly defined steps for identifying, escalating, and resolving security incidents.
- Transparency & Accountability – Incident logs and resolution steps are documented for auditing purposes.
- User Protection – Ensuring that security responses do not compromise user privacy.
3. Security Monitoring & Threat Detection
- Automated Log Analysis – All access logs, authentication attempts, and API calls are automatically monitored.
- Anomaly Detection – AI-driven analytics flag unusual patterns, such as:
- Multiple failed login attempts (potential brute force attack).
- Sudden spikes in API requests (possible DDoS attack).
- Unauthorized data access attempts.
- Real-Time Alerts – Security teams receive immediate notifications of high-risk events.
- Regular Penetration Testing – Canuckduck undergoes periodic security assessments to identify vulnerabilities.
4. Incident Response Process
Step 1: Detection & Identification
- Security events are categorized into low, medium, or high severity incidents.
- Immediate alerts are triggered for high-risk anomalies (e.g., unauthorized access to sensitive data).
- Security logs are flagged for manual review by administrators.
Step 2: Containment & Mitigation
- Unauthorized user accounts are locked immediately upon detection of suspicious behavior.
- Affected systems are isolated to prevent escalation of security breaches.
- Rate limits & IP blocks are activated for potential denial-of-service (DoS) attacks.
Step 3: Investigation & Root Cause Analysis
- Security teams analyze logs and forensic data to determine how the incident occurred.
- Identify affected accounts, systems, and potential vulnerabilities exploited.
- Gather intelligence on whether malicious actors or internal misconfigurations caused the issue.
Step 4: Resolution & Recovery
- Security patches and configuration fixes are applied.
- User notifications are issued if personal data was affected.
- Incident reports are compiled and stored for future security hardening efforts.
Step 5: Post-Mortem & Prevention Measures
- Every security incident undergoes a post-mortem analysis.
- Identify gaps in monitoring, response speed, or access control.
- Update security policies, strengthen logging, and refine AI-driven threat detection.
5. Data Breach Policy & User Communication
- If a data breach affecting users occurs, Canuckduck will:
- Notify affected users within 24 hours of confirmation.
- Provide details on what data was exposed and recommended user actions.
- Offer account security enhancements (e.g., forced password resets, two-factor authentication enforcement).
- Public disclosure may be required if legal regulations mandate it.
6. Security Roles & Responsibilities
- Security Admins – Lead incident response, investigate security breaches, and apply fixes.
- System Administrators – Implement security patches, manage access control policies.
- User Support Team – Communicates with affected users and provides security recommendations.
- Audit Team – Reviews past incidents to refine prevention strategies.
7. Compliance & Legal Considerations
- Adheres to Canadian cybersecurity and data protection laws.
- Ensures compliance with PIPEDA and international security standards.
- Incident logs are retained for 12 months for auditing purposes.
8. Conclusion
Canuckduck’s Incident Response & Security Monitoring framework ensures proactive detection, rapid mitigation, and transparent handling of security threats. By continuously refining these measures, Canuckduck maintains a secure and resilient governance platform.