Considerations for Official Media Engagement Strategy

1. Purpose

This document explores the potential concerns, liabilities, and operational challenges of Canuckduck’s centralized media engagement approach. It examines how official engagement via Canuckduck accounts can maintain neutrality while allowing for user-generated buzz on external platforms through structured oversight.

2. Potential Concerns & Risks

2.1 Gatekeeping & Public Perception

Risk: Restricting official media engagement to Canuckduck accounts may be perceived as gatekeeping or limiting open discussion

Risk: Canuckduck could be accused of favoring certain issues based on selective engagement. 

Risk: Preventing direct user-led engagement may stifle organic advocacy and viral momentum on key issues.

Mitigation Strategy:

  • Require all external engagement efforts to reference Canuckduck with standardized hashtags (e.g., #Canuckduck #IssueName #Region).
  • Ensure clear public guidelines explaining that Canuckduck’s engagement focuses on neutral issue framing, not outcome promotion.
  • Maintain public visibility of engagement criteria, ensuring equitable treatment of all issues selected for official amplification.

2.2 Increased Operational Overhead

Risk: Managing centralized engagement strategies requires staffing, content moderation, and community oversight

Risk: Canuckduck must respond to public queries and feedback, creating potential workflow bottlenecks. 

Risk: If not carefully managed, media outreach efforts could scale beyond operational capacity.

Mitigation Strategy:

  • Develop standardized engagement templates for efficiency (e.g., issue announcements, milestone updates, resolution outcomes).
  • Implement AI-driven moderation tools to monitor public discussions referencing Canuckduck.
  • Allow issue champions to contribute content, which Canuckduck reviews and approves before official posting.

2.3 Liability & Risk of Bias in Engagement

Risk: Canuckduck could face legal accountability for misinformation or unintended bias in official media engagement. 

Risk: If engagement appears to support one side of an issue over another, Canuckduck’s neutrality could be questioned. 

Risk: Users generating their own engagement outside Canuckduck may introduce bias, even if Canuckduck remains neutral.

Mitigation Strategy:

  • Require all externally created issue engagement content to reference Canuckduck hashtags to allow oversight without direct liability.
  • Ensure legal compliance by having fact-checking and approval workflows for all official Canuckduck media engagement.
  • Clearly differentiate Canuckduck’s role in media posts: facilitating discussion vs. advocating for solutions.

3. Structuring Public & Official Engagement

Canuckduck’s goal is to enable governance discussions without endorsing specific resolutions. While official engagement will remain centralized, user-generated buzz will not be restricted but must follow structured guidelines.

Official engagement remains controlled by Canuckduck to ensure neutrality. Users are encouraged to generate their own social media discussions, but they must include #Canuckduck for visibility. Issue champions may be granted limited media access to amplify discussions with Canuckduck review. Fact-checking safeguards ensure that misinformation is flagged before official amplification.